COVID-19 Update

Every dentist, team member, and patient entering the office will follow the same protocols for safety and steralization.”

— Premier Dental of Ohio

Dear Valued Patients

Updated Wednesday, May 6, 2020

We’re open and seeing new and existing patients!

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your health and safety.

How we plan to keep you safe—The New Normal

Our infection control processes are designed and implemented so that your care is both comfortable and extremely safe.

Scheduling an appointment:

Many of our procedures and routines for keeping the office clean will remain in effect. However, we want to tell you about some new protocols that we will be implementing out of an abundance of caution during this uncertain time.

  • Diligent Communication
    We will be very diligent about communicating and confirming all appointments in our office. Emphasis on digital, email, text, and patient forms…No More Pens!
  • Scheduling for Social Distancing and Sterilization.
    Appointments will be scheduled to allow for social distancing between patients. That might mean that you’re offered fewer options when scheduling your appointment.
  • Patient Screening Questions:
  1. Have you exhibited any signs of an acute respiratory illness such as fever, coughing or shortness of breath?
  2. Have you recently traveled to China, Iran, Europe, United Kingdom, Ireland or South Korea or been on a cruise? (Locations currently given a Level 3 Travel Health Notice for COVID-19)
    • If 2 weeks have passed since your return of one of the identified regions and no symptoms have presented, you may proceed with your dental visit.
  3. Have you had any close contact with any individual diagnosed with or suspected to have COVID-19?

Upon arrival for your appointment:

Every dentist, team member, and patient entering the office will follow the same protocols for safety and steralization.

  • “Virtual” Waiting Room
    We will ask you to remain in your car when you arrive for your appointment. Call or text when you arrive, so a team member can communicate with you when to enter the building.
  • Family & Friends should stay home
    New dental regulations will not allow any family or friends to accompany patients into clinical areas during appointments. With the exception of medically necessary caretakers, translators or parents of young children.
  • All Team Members Wearing PPE
    We will add additional PPE including face shields, goggles, and gowns. While we recognize that these measures will make us seem more foreign and could come across as less compassionate in our interactions, please remember that we do these things for both your safety and the safety of all of our team members.
  • Hand Sanitizer
    We will ask that you use hand sanitizer when you enter the office. You will also find hand sanitizer in the reception area and other places throughout the office for your use as needed.
  • Patient Screening Questions (Again)
    If you answer yes to any question or if there is any chance that you have been exposed to coronavirus, please reschedule your appointment for a date after a 14-day self-quarantine.
  • Mouth Rinse
    Upon entering the practice, we are requiring every patient and team member to rinse with peroxide or chlorhexidine for 30 seconds prior to cleanings, exams or other treatments. This enveloped virus is susceptible to oxidative damage via H2O2 and the rinse is believed to substantially reduce viral loads in the oral cavity.
  • Temperature Checks
    Your temperature will be taken. Any patient with an elevated temperature will not be able to receive care and will be directed to contact their primary care doctor, per the recommendation from the CDC and the Ohio Department of Health.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends. 

Once again, this is out of an abundance of caution to you, the employees and the community.

Dr. Doug Hudoba
Clinical Director
Premier Dental of Ohio

We are committed to providing the safest environment for our patients and our staff.”

— Premier Dental of Ohio

Updated Monday, March 23, 2020

COVID-19 Team Member & Patient Protocol

We are committed to providing the safest environment for our patients and our staff and per the recommendations from the CDC, we need to ask each and every patient before entering…

  1. Have you exhibited any signs of an acute respiratory illness such as fever, coughing or shortness of breath?
  2. Have you recently traveled to China, Iran, Europe, United Kingdom, Ireland or South Korea or been on a cruise? (Locations currently given a Level 3 Travel Health Notice for COVID-19)
    • If 2 weeks have passed since your return of one of the identified regions and no symptoms have presented, you may proceed with your dental visit.
  3. Have you had any close contact with any individual diagnosed with or suspected to have COVID-19?

If the answer is “yes” to any of these questions, please do not enter the practice. Please call and speak directly with the dentist.

Upon entering the practice, we are requiring every patient and team member to rinse with peroxide or chlorhexidine for 30 seconds prior to cleanings, exams or other treatments. This enveloped virus is susceptible to oxidative damage via H2O2 and the rinse is believed to substantially reduce viral loads in the oral cavity.

Dr. Doug Hudoba
Clinical Director
Premier Dental of Ohio

Business hours will be altered in many of our locations but emergency dental services will be made available. If you are in pain or having a dental emergency, please call your Premier Dental office.”

— Premier Dental of Ohio

Monday, March 16, 2020

Dear Valued Patient,

We are making you aware, at this time, all elective, cosmetic and routine cleaning appointments are postponed on a weekly basis until further notice. Additionally, initiation of any treatment that does not directly address pain or necessary oral function will be postponed as well.

The Ohio Dental Board and the Ohio Dental Association have issued recommendations to the dental professionals in our state that are intended to reduce the risk of patients’ exposure to COVID-19 and to preserve PPE and supplies, while still allowing access to necessary and emergency dental services that will maintain the oral health of the citizens of Ohio and keep them out of the hospital ER.

Patients having a dental emergency… currently in or at risk of developing significant pain or infection will be seen and need to call the office to schedule.

Examples of dental emergencies:

  • sharp or shooting pain
  • pain waking you up at night
  • swollen face
  • trouble opening or closing the mouth
  • lost a temporary/crown and cannot eat or drink

Examples of non-emergencies:

  • slight discomfort to hot/cold/chewing
  • sensitivity
  • lost a temporary/crown with no pain or sensitivity

Business hours will be altered in many of our locations but emergency dental services will be made available. If you are in pain or having a dental emergency, please call your Premier Dental office.

Thank you for your understanding in this difficult time. The health and well-being of our patients has been and continues to be our top priority.

For more information please call the office, our website or follow the link below.
https://dental.ohio.gov/News/ohio-state-dental-board-covid-19-advisory-2020-01-march-16-2020

This is a very difficult decision, but it comes at a critical time and it is our responsibility to take leadership in this situation and have protocols in place to reduce the spread and impact of Coronavirus amongst the communities we practice and live.”

— Ohio State Dental Board

Monday, March 16, 2020
Ohio State Dental Board logo

Ohio State Dental Board COVID-19 Advisory 2020-01, March 16, 2020

“The State Dental Board has been closely monitoring the spread of the coronavirus. As Dentists, Hygienists & staff we are a part of the healthcare community and have a responsibility in the prevention and mitigation efforts of the administration during this outbreak. Dentists are also in of the highest risk categories for both transmission and contraction of the Coronavirus as a majority of the procedures we perform creates significant aerosols in the operatories. As a part of the healthcare community and the community at large, we have to protect the safety of our patients and staff. The OSDB is closely monitoring the situation and decided to have these recommendations to the practicing dentists. This is a very difficult decision, but it comes at a critical time and it is our responsibility to take leadership in this situation and have protocols in place to reduce the spread and impact of Coronavirus amongst the communities we practice and live. The plan & recommendations will change as the situation demands and evolves.”

If you are having symptoms or are feeling sick, we ask that you please call to reschedule your appointment to respect the safety of other patients, our team members and the community at large.”

— Premier Dental of Ohio

Sunday, March 15, 2020

Dear Valued Patients,

We are focused on the safety and well-being of all our patients and felt it was important to address the recently confirmed cases of COVID-19 (coronavirus) in Ohio. We are strictly following the recommendations of the Center for Disease Control (CDC) as well as state and local authorities to keep our patients, employees and communities as safe as possible.

At this time, all our offices will remain open and operating normally per the recommendations and business guidelines provided by both the CDC and the Ohio Department of Health. Infection control procedures and monitoring have always been essential in any modern dental office and we have prided ourselves on our long track record and commitment to clean and healthy dental facilities but in light of the recent community transmissions and concerns surrounding this virus we are enforcing additional precautions and measures to provide the safest environment for our patients and employees.

Because the safety and well-being of all our patients, guests and team members are our top priority, we have been recommending that patients adhere to the following precautionary guidelines from the CDC to help keep everyone healthy and prevent the spread of the virus:

  • Regularly wash your hands with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based sanitizer
  • Stay away from others who are sick
  • Cough and sneeze into your arm or elbow, not your hands
  • Clean and disinfect household objects and surfaces in your home regularly
  • Avoid travel to destinations where the outbreak is prevalent or known

We are committed to providing the safest environment for our patients and our staff and per the recommendations from the CDC, we will ask the following (before your visit):

  1. Have you exhibited any signs of an acute respiratory illness such as fever, coughing or shortness of breath?
  2. Have you recently traveled to China, Iran, ALL of Europe, South Korea or been on a cruise? (Locations currently given a Level 3 Travel Health Notice for COVID-19) if 2 weeks have passed since their return from one of the identified regions and no symptoms have presented the patient can proceed with their dental visit.
  3. Have you had any close contact with any individual diagnosed with or suspected to have COVID-19?

If you are having symptoms or are feeling sick, we ask that you please call to reschedule your appointment to respect the safety of other patients, our team members and the community at large.

Thank you for trusting in our ability to care for you and your family.

Dr. Doug Hudoba
Clinical Director
Premier Dental of Ohio